BAUER CUSTOMER SERVICE

How can we help you?







  • Please contact our warranty from Monday – Friday 8:30 am-4:30 pm EST or email: dtc@bauer.com or call us at 833-897-9942
  • General Order inquiries concerning equipment warranty claims, which were purchased through an authorized retailer?
  • If you are within the warranty parameters, see chart on the warranty page, to see if you qualify and return to your retailer, where they will be happy to assist you with your warranty claim.


  • If you are a retailer and require assistance regarding your orders or have inquiries, please contact us at 1-800-268-5828.

  • For orders shipping to Alabama: seller has collected the simplified sellers use tax on taxable transactions delivered into Alabama and the tax will be remitted on the customer's behalf to the Alabama Department of Revenue. Seller's program account number is SSU-R010127834.